This seminar will take a look at the waves of non-clinical risks "crashing on the shore" of dental practices that are arising from regulatory, technological and environmental changes.

Like most businesses, many dental clinics are taking advantage of the tremendous advances in technologies and have changed their IT systems in some way. At the same time, privacy laws have raised the expectations for the safety of patient and employee records and the financial penalties for failing to do so. The speed at which social media can build or break a business' reputation has grown exponentially as has the sophistication of cyber criminals as they socially engineer fraudulent transactions from bank accounts.

Highlighting the need for business continuity and incident response planning is the unprecedented frequency and severity of natural and man-made disasters. If cyber, floods, fire and cyclones are not reason enough, the Financial Services, Aged Care and now Disability Care royal commissions are highlighting that owners of businesses are accountable for the ethical and fair outcomes for customers as much as the sustainability and success of their business.

By walking through some real life case studies we will effectively grab the risk assessment surf board and take a ride to help inform your decisions around appropriate non-clinical risk assessment in today's dental clinic.